The Secrets of Effective Risk Communication

“Clear, concise, accurate, and timely information is hard to come by.” – General Stanley McChrystal & Anna Butrico, Risk: A User’s Guide By Melanie Lockwood Herman During three decades of advising nonprofit sector leadership teams, we have heard and seen that many groups run out of time for candid conversations about risk and spin their … Continued

How to Adopt an Optimistic Risk Frame

by Melanie Lockwood Herman Several years ago, I experienced the phenomenon of a waning friendship whose decline I struggled to fully understand. I was perplexed that my friend’s texts and invites caused dread instead of delight. Racking my rational brain led to endless questions but no clear answers. Recently I stumbled into sense-making about this … Continued

All Aboard: Building Internal Support for Risk Management

Join NRMC to learn how to build and sustain support for risk management in your nonprofit. This webinar explores some of the most common reasons for pushback and resistance, as well as proven techniques to convert nay-sayers into yay-sayers.

Don’t Faint at Complaints: How Negative Feedback Can Enhance Your Reputation

“The only real mistake is the one from which we learn nothing.” —Henry Ford Rumors and false information can move at the speed of a digital virus. One false allegation can ripple through social media in minutes, and a single misunderstood statement can become a Hydra head, turning faithful supporters into outraged opponents—not to mention … Continued

A Risk Management Journey with Miranda Hora

Miranda Hora is Senior Manager of Global Operations at Helen Keller International (HKI), a global development organization at work in 20 countries to save and improve the sight and lives of the world’s vulnerable by combating the causes and consequences of blindness, poor health, and malnutrition. Miranda manages the global operations systems that support the … Continued


October 25, 2023

Saskatoon, Saskatchewan, Canada

SARC Fall Conference

“Join Me on a Journey: Storytelling in Risk Management” (keynote) and “How to Inspire a Risk-Aware, Safety-First Culture”

August 24, 2023

Atlanta, GA

National Community Action Partnership – Annual Conference

“Ch-Ch-Changes: Why Changing Everything is Hard and Necessary”

March 25, 2022


Nonprofit Austin + Austin Community College

“Risk Management for Nonprofits”


Georgia Community Action Association

“To Require or Recommend: Vaccination Policies & Practices”