Tags: Conflict Resolution
November 15, 2023
Resource Type: Webinars
De-escalation Techniques in the Workplace
Violence has increased in America, and people’s tempers may flare even in routine interactions. Learn how frontline staff and managers can bring down the heat in difficult conversations and be prepared if an interaction does escalate. HANDOUT: De-escalation Techniques in...
Topics: Organizational Culture
October 6, 2020
Resource Type: Risk eNews
Never Say, “Never Say Sorry.”
The Nonprofit Risk Management Center is excited to introduce a guest writer to you for today’s eNews! Delia Jones provides practical tips and a thought-provoking way of looking at the art of an apology. It’s a punchline, right? Certain people...
Topics: Organizational Culture
February 11, 2019
Resource Type: Risk eNews
Dampening Drama: Lessons from a Large Family
I was the oldest of seven siblings, with two military veterans for parents. That’s right, seven kids, just like the Von Trapp family in The Sound of Music. We didn’t march to a whistle or live in a mansion, but...
Topics: General
May 23, 2018
Resource Type: Risk eNews
Sick of Power Plays? Manage Workplace Power Plays & Revenge Risk
“Every time we experience power… we find ourselves at… a fork in the road… we can act in ways that lead us to enjoy enduring power… or we can be seduced by the self-indulgent possibilities that power occasions. Which path...
Topics: HR Risk and Employment Practices, Organizational Culture
February 21, 2018
Resource Type: Risk eNews
Best of Risk Management Essentials
Explore this RISK eNewsletter filled with some of our most popular issues of Risk Management Essentials (RME), our magazine published three times each year. Visit the RME archive for more issues and articles! Manage Risk with an Eye for Ethics...
December 2, 2016
Resource Type: Risk eNews
Conquer Conflict
April 22, 2016 The Conflict Resolution Issue of Risk Management Essentials is now available. For your convenience, the newsletter is available in three formats: As a turn-the-page online magazine. As a downloadable PDF. As searchable, online articles. We've also made...
Topics: General
December 2, 2016
Resource Type: Articles
Your Special Skills in Managing Risk
Recognizing Conflict, Reaching Consensus This is the first in a series of columns asking you to consider how the special knowledge and skills that executive directors and other senior managers of community-serving nonprofits apply in advancing their nonprofit’s mission can...
Topics: Enterprise Risk Management
December 2, 2016
Resource Type: Articles
Clash of the Nonprofit Titans: Managing Board and CEO Conflicts
Passion and conflict go hand in hand. As heartfelt passion for an organization’s mission is often the selling point that entices people to look for paid and volunteer roles at a nonprofit, it is not surprising that this passion leaves...
Topics: Governance
December 2, 2016
Resource Type: Risk eNews
Calling All Factions
I’m fascinated by research on the human brain, an organ neuroscientist David Eagleman refers to as “three pounds of the most complex material we’ve discovered in the universe.” By luck I happened to catch Tuesday’s edition of the NPR Program...
Topics: HR Risk and Employment Practices
November 18, 2016
Resource Type: Risk Management Essentials
The Conflict Resolution Issue
Download PDF What's Inside Clash of the Nonprofit Titans: Managing Board and CEO Conflicts We Can Work It Out: Managing Workplace Disputes The Dark Side of Leadership
Topics: General