De-escalation Techniques in the Workplace

Estimated Reading Time: 1 minutes

NRMC
By the NRMC Team

Resource Type: Webinars

Topic: Organizational Culture

Violence has increased in America, and people’s tempers may flare even in routine interactions. Learn how frontline staff and managers can bring down the heat in difficult conversations and be prepared if an interaction does escalate. HANDOUT: De-escalation Techniques in the Workplace

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