Rachel Sams

Rachel Sams

Lead Consultant and Editor, Nonprofit Risk Management Center

Rachel Sams brings 20 years of experience as a writer and editor to her work as a consultant and staff writer at the Nonprofit Risk Management Center. She advises clients, delivers NRMC’s affiliate member webinars, writes articles about risk, and edits NRMC’s Risk Management Essentials publication. Rachel’s previous experience in business journalism helps her understand and communicate the risks organizations face. She’s based in Albuquerque, New Mexico, where she serves on the marketing committee of The Grief Center, a provider of support groups, resources, and workshops for children and adults who grieve. Rachel is also a member of the Albuquerque Women in Business for Good giving circle. She holds a Bachelor of Arts degree in Writing Seminars from The Johns Hopkins University (Baltimore, MD). When she’s not helping nonprofits assess risk, she hikes, practices yoga, and writes fiction and poetry. Her risk tolerance increased in 2021 on a solo hike, when she spotted her first Western diamondback rattlesnake.

Sessions

How To

Stable Yet Flexible: Build the Artificial Intelligence Policy Your Nonprofit Needs

9:15 am - 10:30 am

Artificial intelligence can help your team members spend more time on high-impact work. But AI also presents safety, security, and ethical risks to nonprofit teams and constituents. Learn to build a flexible AI policy to undergird your team’s decisions on AI use as your needs and the technology evolve.

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How To

De-Escalation Techniques: Reducing the Load

9:45 am - 11:00 am

Violence has increased in America, and tempers may flare even in routine interactions. Learn how frontline staff and managers can bring down the heat in difficult conversations and be prepared if an interaction does escalate. This train-the-trainers session will equip you to reduce the stress on your team by practicing de-escalation techniques with them.

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