Estimated Reading Time: 3 minutes
By the NRMC Team
Resource Type: Risk eNews
Topic: HR Risk and Employment Practices, Volunteer Risk Management
The results of a study of volunteer screening practices by the National Center for Victims of Crime reveal gaps in the volunteer screening practices of nonprofit organizations. Twelve percent of the organizations participating in the survey reported that they did not engage in screening activities for volunteer applicants at all. Three reasons for not screening volunteers were cited: (1) lack of usefulness of screening; (2) insufficient resources; and (3) concern about offending prospective volunteers. At the Nonprofit Risk Management Center we are concerned that organizations doubt the usefulness of screening or have concluded that they have insufficient resources to conduct even the simplest of background checks. We think that a ‘hands off’ approach to volunteer recruitment is taking too great a risk when relatively simple and inexpensive screening steps, such as reference checking by phone, can be very revealing.
In early June President Bush signed an amendment to Executive Order 12989 that requires all federal contractors, as a condition of entering into a federal government contract, to use E-Verify, which is an electronic employment eligibility verification system operated by the Department of Homeland Security in conjunction with the Social Security Administration. (All employers in Arizona and Mississippi are already required to use E-Verify for new employees pursuant to state laws in those states.) Soon-to-be-published regulations will clarify whether this requirement is applicable to existing contracts, or only to new ones, and whether the requirement will only impact newly hired staff. Another question is whether the requirement will extend to sub-contractors. Stay tuned for an update.
The IRS recently updated Publication 557. The updated publication provides helpful guidance on what information needs to be provided to donors to acknowledge donations, the rules regarding public disclosure of annual returns to the IRS, including the 990-T form, as well as examples of what constitutes the all-important public support needed to maintain tax-exempt status.
Q: We conduct background checks on our volunteers, some of whom have been with us a long time. Do you advise re-doing background checks every once in a while, and if so, how frequently?
A: Some organizations require background checks every 3-5 years However, there is a need to balance safety considerations with organizational resources. Background checks should be used in conjunction with other measures designed to create obstacles to abuse of vulnerable individuals–they should never be used as the primary abuse prevention strategy. At best, background checks can only offer limited assurance at the time the check is conducted that an individual has not been convicted of a crime indicating s/he could be a threat to the safety of children and other vulnerable individuals. To be on the safe side and in compliance with the Fair Credit Reporting Act, the nonprofit should notify staff and volunteers each time a background check is to be performed and ask for authorization to conduct the check. A volunteer’s refusal to grant the authorization could be a red flag. Your nonprofit’s policy could provide that continued eligibility for volunteer service is dependent upon authorization for follow-up background checks.
The Nonprofit Risk Management Center welcomes questions and comments at 703.777.3504 or info@nonprofitrisk.org.
“First let me congratulate you on a conference well done. I had a great time at the Nonprofit Employee Benefits Conference and walked away with some valuable tools and questions that we’ll need to be addressing in both the short and long term. Thanks to you and your staff for all you do to provide us with quality resources in support of our missions.”
“BBYO’s engagement of the Center to conduct a risk assessment was one of the most valuable processes undertaken over the past five years. Numerous programmatic and procedural changes were recommended and have since been implemented. Additionally, dozens (literally) of insurance coverage gaps were identified that would never have been without the work of the Center. This assessment led to a broker bidding process that resulted in BBYO’s selection of a new broker that we have been extremely satisfied with. I unconditionally recommend the Center for their consultative services.
“Melanie Herman has provided expert, insightful, timely and well resourced information to our Executive Team and Board of Directors. Our corporation recently experienced massive growth through merger and the Board has been working to better integrate their expanded set of roles and responsibilities. Melanie presented at our Annual Board of Director’s Retreat and captured the interest of our Board members. As a result of her excellent presentation the Board has engaged in focused review which is having immediate effects on governance.”
“The Nonprofit Risk Management Center has been an outstanding partner for us. They are attentive to our needs, and work hard to successfully meet our requests for information. Being an Affiliate member gave us access to so many time- and money-saving resources that it easily paid for itself! Nonprofit Risk Management Center is truly a valued partner of The Community Foundation of Elkhart County and we are continuously able to optimize staff time with the support given by their team.”
“The board and staff of the Prince George’s Child Resource Center are extremely pleased with the results of the risk assessment conducted by the Nonprofit Risk Management Center. A thorough scan revealed that while we are a well run organization, we had risks that we never imagined. We are grateful to know that we have now minimized our organizational risks and we recommend the Center to other nonprofits.”
Great American Insurance Group’s Specialty Human Services is committed to protecting those who improve your communities. The Center team has committed to delivering dynamic risk management solutions tailored to nonprofit organizations. These organizations have many and varied risk issues, hence the need for specialized coverage and expert knowledge for their protection. We’ve had Melanie speak on several occasions to employees and our agents. She is always on point and delivers such great value. Thank you for the terrific partnership and allowing our nonprofits to focus on their mission!