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By Melanie Lockwood Herman
“Most people are afraid of failure. They have been taught to be afraid of it.” – Bruce Mau
When you reflect on the past year, if you recall triumphs as well as failures, you’re not alone. Everyone miscalculates and misfires from time to time. Some people feel it’s only proper to dwell in positivity. But the opportunity to learn from failure is well worth the weight of woe.
The Museum of Failure is located in Helsingborg, a small town on the Southern-Eastern coast of Sweden. The Museum’s exhibits are failed innovations, from Apple’s Newton to Bic pens designed for women and Harley-Davidson perfume. Museum of Failure curator Samuel West explains that “Innovation requires failure.” According to West, he was inspired to create the Museum after feeling frustrated by success stories that followed “the same format, the same narrative.” (Source: interview on The Rejected Podcast.) West’s thesis for his PhD. in organizational psychology focused on how playful work environments support creativity.
To read more about the connection between failure and evolving risk practice, check out the following articles from our RISK eNews archives:
Fear of failure isn’t the exclusive domain of the companies whose failed products are featured in the Museum of Failure. During numerous risk engagements for NRMC, I’ve witnessed the fear of imperfection among leaders in many nonprofit organizations. Some leaders fear the increasing scrutiny their organizations face as the public’s demand for accountability and transparency intensifies. Those who fear stakeholder scrutiny may obsess about the risk of a scandal cracking the hard shell of organizational credibility. Denying that there may be problems under the shiny mission statement may cause insiders to bury information rather than make necessary changes.
In contrast, it’s always gratifying to meet a nonprofit executive who welcomes the rigor of a risk assessment, opening up their organizations to a review that might disclose cracks in an organization’s structure or management processes. Diagnosing poorly managed risks is the first step to making the organization all that it can be.
Melanie Herman is Executive Director of the Nonprofit Risk Management Center. She welcomes your comments about learning from failure, and your questions about NRMC services at 703.777.3504 or Melanie@nonprofitrisk.org.
“First let me congratulate you on a conference well done. I had a great time at the Nonprofit Employee Benefits Conference and walked away with some valuable tools and questions that we’ll need to be addressing in both the short and long term. Thanks to you and your staff for all you do to provide us with quality resources in support of our missions.”
“BBYO’s engagement of the Center to conduct a risk assessment was one of the most valuable processes undertaken over the past five years. Numerous programmatic and procedural changes were recommended and have since been implemented. Additionally, dozens (literally) of insurance coverage gaps were identified that would never have been without the work of the Center. This assessment led to a broker bidding process that resulted in BBYO’s selection of a new broker that we have been extremely satisfied with. I unconditionally recommend the Center for their consultative services.
“Melanie Herman has provided expert, insightful, timely and well resourced information to our Executive Team and Board of Directors. Our corporation recently experienced massive growth through merger and the Board has been working to better integrate their expanded set of roles and responsibilities. Melanie presented at our Annual Board of Director’s Retreat and captured the interest of our Board members. As a result of her excellent presentation the Board has engaged in focused review which is having immediate effects on governance.”
“The Nonprofit Risk Management Center has been an outstanding partner for us. They are attentive to our needs, and work hard to successfully meet our requests for information. Being an Affiliate member gave us access to so many time- and money-saving resources that it easily paid for itself! Nonprofit Risk Management Center is truly a valued partner of The Community Foundation of Elkhart County and we are continuously able to optimize staff time with the support given by their team.”
“The board and staff of the Prince George’s Child Resource Center are extremely pleased with the results of the risk assessment conducted by the Nonprofit Risk Management Center. A thorough scan revealed that while we are a well run organization, we had risks that we never imagined. We are grateful to know that we have now minimized our organizational risks and we recommend the Center to other nonprofits.”
Great American Insurance Group’s Specialty Human Services is committed to protecting those who improve your communities. The Center team has committed to delivering dynamic risk management solutions tailored to nonprofit organizations. These organizations have many and varied risk issues, hence the need for specialized coverage and expert knowledge for their protection. We’ve had Melanie speak on several occasions to employees and our agents. She is always on point and delivers such great value. Thank you for the terrific partnership and allowing our nonprofits to focus on their mission!