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December 2, 2016
Resource Type: Risk eNews
Qualities Your Nonprofit Needs in a Crisis
By the time the power went out for the sixth time Monday afternoon I was no longer surprised nor annoyed by the disappearing text on my computer monitor or the start up music for our voice over internet phone system....
Topics: Business Continuity Planning, Crisis Management, Crisis Communications
December 2, 2016
Resource Type: Risk eNews
Reader’s Choice Award: Exempt vs. Non-Exempt
The results are in: “Classification Conundrum” is the most popular article on the Center’s website. This piece, updated just this week, offers soothing relief for a common source of heartburn among human resource professionals: Is employee X an exempt or non-exempt worker? Determining whether...
Topics: HR Risk and Employment Practices
December 2, 2016
Resource Type: Risk eNews
Soft Power and Quiet Persistence
During a short trip to the University of Notre Dame this week I had an opportunity to visit the impressive campus bookstore and pick up a copy of Susan Cain’s book, “Quiet: The Power of Introverts in a World That Can’t...
Topics: General
December 2, 2016
Resource Type: Risk eNews
Reputation versus Reality: “Mind the Gap!”
If you have ever had the good fortune to travel to London you may have heard the expression, “Mind the gap!” This admonition is broadcast to subway riders so that when they step out of the subway car, they won’t...
Topics: General
December 2, 2016
Resource Type: Risk eNews
Is Cloud Computing Risky?
There are certain facets of nonprofit management that haven’t changed in the 25+ years I’ve been working in the nonprofit sector. As was true in the “old days,” it’s still vital to recruit qualified staff to execute the vision of...
December 2, 2016
Resource Type: Risk eNews
The Culture of Reflection: Lessons Learned from Recent Headlines
While it’s human nature to want to look away or think “this couldn’t happen to me” when you witness or read about another nonprofit’s misfortune, dedicated leaders should commit to adopting a “culture of reflection” that embraces the lessons in...
Topics: Governance
December 2, 2016
Resource Type: Risk eNews
Some Assembly Required
Many of us avoid buying furniture and appliances that display package warnings like “some assembly required.” We are easily demoralized knowing it could be a long time before we enjoy a new purchase. Yet when it comes to risk management,...
Topics: General
December 2, 2016
Resource Type: Risk eNews
The Customer by Any Other Name…is Still a Customer!
During a recent trip I experienced an unfortunate series of unsatisfactory “customer service” events. In one instance the staff of a nonprofit told me that I did not need a nametag or other credentials to participate as a speaker at...
Topics: HR Risk and Employment Practices
December 2, 2016
Resource Type: Risk eNews
Something Old, Something New
In less than a month’s time I will have the honor of attending the wedding of a dear colleague. Although she is definitely a trendsetter, rather than a slave to fashion, I will not be surprised if she wears “something...
Topics: HR Risk and Employment Practices
December 2, 2016
Resource Type: Risk eNews
Something Old, Something New, Something Borrowed, Something You
Several years ago during the weekend before a Risk Summit, I spent some time with my family in New England and wound up as a second-year participant in sixth year of the Pewter Run, a timed event for those who love to...
Topics: General