An unmanaged crisis could be the apocalypse for your nonprofit. Resolve to keep your reputation intact by acting on the crisis communication principles shared in this webinar. Learn how to select an effective spokesperson to represent your nonprofit, and how to respond compassionately during and after a crisis event. This webinar also offers a brief overview of the business continuity planning process and how it differs from crisis management.
Watch Part 1 of this two-part webinar series, which reviewed tenets of crisis management and crisis leadership.