Resources

Three Risk Trends to Keep in Mind as you Enlist Volunteers

By Christy Grano In my work with nonprofit teams, I am repeatedly impressed with the array of terrific volunteer programs that support nonprofit missions; that positive impression swells when I observe smart risk management practices in volunteer recruitment and supervision. Earlier this year I experienced first hand the positive message that a clear, compelling volunteer … Continued

Social Distortion, Personal Responsibility, and Reputational Risk

By Melanie Lockwood Herman “What we’ve got here is failure to communicate.” – Cool Hand Luke, 1967 This week I’ve been reading Rethinking Reputational Risk: How to Manage the Risks that can Ruin Your Business, Your Reputation and You, by Anthony Fitzsimmons and Derek Atkins. In an early chapter, the authors share the following definition … Continued

Communicating During a Crisis

Headline news. Something you may dream of having — when it showcases your public entity, company or nonprofit organization and your products and services in a positive light. Unfortunately, the news media thrive on tragedy, drama and scandal — not the good news. Crisis in the nonprofit sector feeds the frenzy, because the organizations are … Continued