Resources

Understanding and Managing Risk Culture

You don’t have to study risk management for long to realize that workplace culture is a critical component. But how can a single person affect change across an entire organization? This course gives practical tips on building a risk aware workforce and a workplace culture that embraces and strengthens risk management. Find out why and … Continued

Oil Cured Tuna, Mayo, Celery, Toasted Rye, Oh My!

by Melanie Lockwood Herman In his article, The Tuna Fish Sandwich Test, Korn Ferry CEO Gary Burnison writes that “As much as people talk about being ‘lifelong learners,’ few really make the effort. It’s one of those little fibs they tell themselves or say at job interviews.” Burnison explains how he sometimes asks a “quirky … Continued

The Most Important Skill for Risk Leaders? Guess Again. . .

“Almost all of us have some kind of communication problem that we don’t know we have.” – Alan Alda By Melanie Lockwood Herman I’ve just finished reading Alan Alda’s fascinating book, If I Understood You, Would I Have This Look on My Face? I’m feeling fortunate to have chosen this title to read on the … Continued

Rewarding Risks: The Prodigious Power of Volunteers

By Christy Grano It’s National Volunteer Week, an opportunity to celebrate the contributions of volunteers and the indelible impact that volunteer service makes on communities across our country. In the promotional materials for National Volunteer Week, the Points of Light Foundation reminds us that: “Whether online, at the office, or the local food bank; whether with a vote, a … Continued

5 Winning Ways to Wrestle Recruitment Risk

By Melanie Lockwood Herman and Katharine Nesslage If your nonprofit hasn’t already faced the difficult challenge of attracting new staff to fill the shoes of departing rock stars, get ready! According to the Society for Human Resource Management (SHRM), an estimated 7.8 million jobs will need to be filled by 2020. This unsettling headline has … Continued

Managing a Multi-Generational Workforce

Attend this webinar to learn about managing risk in a workplace with workers representing five generations. Find out how to manage a changing workforce that may include workers from the Silent Generation (born before 1945), Baby Boomers (born between 1946-1964), Generation Xers (born between 1965-1980), Millennials (born between 1981-1995), and the very youngest employees – … Continued

Not Here: Zero Tolerance for Inappropriate Workplace Conduct

By Melanie Lockwood Herman Last year I attended a leadership conference hosted by Camp Fire, a nonprofit dedicated to helping young people to “find their spark, lift their voices, and discover who they are.” During the opening keynote session, Hal Gregersen, Executive Director of the MIT Leadership Center, reminded his audience that “assumptions act as … Continued

Workplace Wellness: Managing Risks to Employee Health & Productivity

By Jules Finkelstein Although most nonprofits are founded on deeply-rooted principles of service and compassion, nonprofit leaders sometimes forget to care for their own employees. During the day-to-day grind, employees may also forget to take care of themselves. Employee wellness is a potentially powerful risk management resource; this article invites you to consider whether it … Continued

Pass the Remote! The Trials, Tribulations and Triumphs of Telecommuting Teams

by Delia Jones Remote Work: Benefit or Burden? “You should be able to work from anywhere.” A former boss of mine said that a lot and it sounded great. If an employee asked to work from home, my boss would agree with that announcement and leave the second level managers to implement a telecommute solution. … Continued

Sick of Power Plays? Manage Workplace Power Plays & Revenge Risk

“Every time we experience power… we find ourselves at… a fork in the road… we can act in ways that lead us to enjoy enduring power… or we can be seduced by the self-indulgent possibilities that power occasions. Which path you take matters enormously.” – Dacher Keltner, The Power Paradox By Melanie Lockwood Herman This week … Continued

Gratitude!

“Feeling gratitude and not expressing it is like wrapping a present and not giving it.” – William Arthur Ward  We’re feeling overwhelmed with gratitude today. We are especially grateful to: the talented risk champions who attended this week’s Risk Summit in Philadelphia; thank you for giving your time, your attention and your enthusiasm to our … Continued

RISK HELP from NRMC

By Erin Gloeckner The NRMC team enjoyed a lot of help in planning and executing our recent annual conference, the Risk Summit. Check out photos from the event to find yourself in the crowd or–if you couldn’t join us–to see what you missed. Our generous Corporate Partners helped us make the Risk Summit a reality, … Continued

Fascination with Compensation: The Executive Team, the Board, and the IRS

Presenter: Eric Henkel, NRMC When it comes to matters of executive compensation, it can be hard to create an appropriate compensation package. It can be a challenge to balance the need to attract the most qualified individuals for key positions in your organization with the risks related to compensation. This webinar addresses items to consider … Continued

Survivor: Office Party

If your office is like others and is planning an end of year celebration, join us on Tuesday, December 29 at 2:00 pm EST for our final Affiliate Webinar for 2015. We will review seven tips for getting through the festivities like a winner. You don’t have to outwit, outplay and outlast your colleagues to have a … Continued

Last Call: Effective Exit Interviews

When an employee departs your nonprofit, you have one final opportunity to ‘source’ insights and feedback from that person; similarly, the employee has one last chance to leave a positive mark on your mission. Attend this webinar to learn how to make the most out of exit interviews. We will provide tips on exit interview … Continued

Criminal History Background Checks: 10 Things You Probably Don’t Know but Should

Criminal history background checks are an important piece of the employee screening puzzle, but to conduct an effective background check, you need to understand the limitations of criminal history records, and the nuances of the background checking process. This webinar offers 10 insights about criminal history background checks that you might not know–but should–in order … Continued

Managing Risk in Performance Management

Every employee wants and deserves constructive feedback on their performance. Feedback it vital to helping staff address weaknesses and maximize their contributions to the mission of your nonprofit. This webinar will explore the risk/reward equation in performance management. You will learn how to avoid the pitfalls in the most common approaches to employee performance reviews. … Continued

Don’t Know Much About History: Criminal History Background Checks

Does your nonprofit use criminal history background checks? What happens when a check indicates that a crime was committed in the past? Many nonprofits fail to adequately consider what types of crimes or past history will disqualify an applicant until they are directly faced with the question. In this webinar, we will explore several myths and misconceptions associated with … Continued

Employee or Volunteer: What’s the Difference and Why it Matters

Is there a legal difference between employees and volunteers? Do you know what it is, and why it matters? This webinar explores the subtle and not-so-subtle distinctions and why they matter. You’ll learn about The Frankenstein Effect, and how to avoid creating monstrous, costly liability for your nonprofit. HANDOUT: Employee or Volunteer: What’s the Difference … Continued

Reference Checking

At one point or another, most of us have mistakenly hired an ill-suited candidate or someone who was a poor fit for the job or our nonprofit. Tune into this webinar to find out how and why reference checking is the most important asset in your screening toolkit. If you want to avoid hiring another … Continued

HR Risk: Take the High Road without Getting Lost

Employment risks bear a hefty price tag in a nonprofit workplace. From poor morale to costly litigation, allegations of wrongful, inappropriate or illegal employment practices threaten a nonprofit’s mission. This webinar offers practical, road-tested advice for minimizing the likelihood of employment claims and avoiding common HR missteps. HANDOUT HR Risk Webinar May 2013

All That’s Sacred: The Erosion of Employment at Will, the Regular Workday and Other HR Icons

From employment-at-will disclaimer statements to strict warnings about inappropriate out-of-work-conduct, the tried and true HR risk advice you’ve relied on for years may no longer be effective in keeping your nonprofit safe from claims and damages. What can you say and do without running afoul of the National Labor Relations Act? What restrictions on employee … Continued

Employee, Independent Contractor or Volunteer: Status Matters

Most nonprofit organizations retain personnel who serve as full and part-time employees, independent contractors and volunteers. Yet many nonprofit leaders struggle with determining which staff belong in each grouping, and some wonder: does it really matter? Attend this webinar to learn why classification matters, and how to avoid common mistakes and costly penalties related to … Continued

Why Can’t We All Get Along? Managing a Multi-Generational Workforce

Within a few years, five generations of workers will be represented in the nonprofit workforce. Whether you’re a CEO, CFO, HR Director or other senior leader in a nonprofit, you’ve probably encountered a few challenges stemming from the varying perspectives and priorities that workers from different generations bring to your organization. Conflict between generations is … Continued

He Said, She Said: Managing Workplace Disputes

In a perfect world every nonprofit employee would be content 100% of the time. Few if any nonprofits live in such a world. This webinar will explore the risks associated with discontent and offer practical suggestions for managing complaints and learning how to respond with finesse and fairness. The session will cover systematic approaches such as … Continued

Top 10 HR Risks Facing Nonprofit Organizations

Watch this webinar to learn what’s hot, what’s problematic, what’s on the horizon, and what to look out for in Human Resources in 2011. Tune up your HR practices with sound policies, careful reflection on past mistakes and mishaps, and a positive attitude. HANDOUT Top 10 HR Risks Facing Nonprofit Organizations

Benefits in the Nonprofit Workplace: Balancing Risk and Reward

Employee benefits can include employee insurance coverage (medical, life, dental, disability, unemployment and worker’s compensation), paid leave and holidays, and contributions to retirement plans, as well as a host of other fringe benefits” that are valuable to attract and retain staff in a competitive hiring environment. Offering too many or too few, benefits can throw … Continued

Screening Employees and Volunteers

This 90-minute seminar presents a framework for staff screening based on the requirements of the position, the nature of the contact with service recipients, and legal limitations on the use of screening tools. The seminar also offeres additional ideas for controlling staff-related risks. Screening is just the beginning of an ongoing process that generally includes … Continued

Conducting Effective Performance Appraisals in a Nonprofit

Few nonprofit supervisors look forward to conducting performance appraisals. Yet most managers understand that regular reviews are a vital risk management tool, and that inaccurate reviews can spell disaster when defending an employment decision in court. Watch the recording of this Web Seminar if: You have ever postponed conducting performance appraisals due to anxiety about … Continued

Employment at Will: Sacred Cow or Dinosaur?

The concept of “employment at will” is often comforting to nonprofit managers. For these managers the fear of employment litigation is lessened by the theory that “we have employment at will – we can fire people at any time.” Other managers believe the opposite: that terminating a staff member for any reason other than gross … Continued

Exempt or Non-Exempt: How to Answer the Question

Nonprofit employers are not alone in the struggle to properly classify workers. Although new regulations issued in 2004 were intended to clarify federal wage and hour laws, confusion remains about the distinction between exempt and non-exempt personnel. This Web Seminar will offer a step by step approach to making the proper classification decision for each … Continued

When Employees Are Out of Work: Disability Leave, Workers Compensation Leave and Family Leave Solving the Puzzle

It is a true challenge when an employee is out of work: how long is the nonprofit required to hold the position open? What benefits is the employee entitled to while on leave? Balancing practical staffing needs and legal obligations to employees on leave is critical to ensure that a nonprofit does not violate any … Continued

Lend a Helping Handbook: Employment Policies Worthy of Your Mission

By Erin Gloeckner On the first day at a new job, most of us probably arrive wondering things like, “What will it be like to work here?” “What will my role entail?” and “How will I learn everything I need to know in order to do my job?” Whether you are a new hire or … Continued

There’s No Mystery to Your History: Using Background Checks in the Screening Process

By Melanie Lockwood Herman “ Many organizations fall prey to the misconception that criminal history background checks are the only effective way to prevent the hiring of an unsuitable employee. ” Most nonprofits use some type of background check to vet potential employees and volunteers. However, the term “background check” is used to mean very … Continued

How the Grinch Stole the Workplace

January 22, 2015 By Erin Gloeckner It’s normal to have a cranky day at work, but string together too many cranky days and you might start sounding like the Grinch. You’ve worked with a Grinch before—that employee who makes snide remarks, starts rumors, complains without end, or uses body language and other behaviors to display … Continued