Fact Sheet

Reporting Credit Card Fraud or Identity Theft

If an employee or volunteer has been the victim of credit card fraud or identity theft, act quickly to report the loss.


Keep a log of all conversations with authorities and financial entities.

Three National Credit-Reporting Organizations


Equifax Credit Information Services — Consumer Fraud Division
P.O. Box 105496
Atlanta, Georgia 30348-5496
Tel: (800) 997-2493
www.equifax.com Experian (formerly TRW): 1-888-397-3742


P.O. Box 2104
Allen, Texas 75013-2104
Tel: (888) 397-3742

Trans Union

Trans Union Fraud Victim Assistance Dept.
P.O. Box 390
Springfield, PA 19064-0390
Tel: (800) 680-7289

Social Security Administration (fraud line)


U.S. Secret Service

The Secret Service has primary jurisdiction to investigate credit card fraud and identify fraud.


The Federal Trade Commission is the federal clearinghouse for complaints by victims of identity theft. Although the FTC doesn’t have the authority to bring criminal cases, the commission assists victims of identity theft by providing them with information to help them resolve the financial and other problems that can result from identity theft. The FTC also may refer victim complaints to other appropriate government agencies and private organizations for further action. If you have been a victim of ID theft, you can file a complaint with the FTC by contacting the FTC's Consumer Response Center.

Toll-free 877-FTC-HELP (382-4357)
TDD: 202-326-2502
Consumer Response Center
Federal Trade Commission
600 Pennsylvania Ave, NW
Washington, DC 20580

For consumer information:

Identity Theft

Protecting Business Credit Cards