Checklist for Volunteer Supervision

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  • Does your nonprofit have a volunteer handbook or similar document that contains all of the policies that apply to volunteers?

  • Do you have a grievance policy/procedure or other strategy for receiving and taking action on volunteer complaints?

  • Are all volunteers required to sign an acknowledgment indicating that they have read and agree to abide by the nonprofit’s policies?

  • Are volunteers subject to discipline, up to and including removal, for failing to follow the nonprofit’s policies?

  • Are the nonprofit’s disciplinary procedures concerning volunteers applied consistently?

  • Are supervisors of volunteers trained in performance counseling so they are in position to help a volunteer address performance weaknesses?




Nonprofit Risk Management Center

15 N. King Street, Suite 203, Leesburg, VA 20176
Phone: (202) 785-3891 - Fax: (703) 443-1990

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This document is from the Nonprofit Risk Management Center’s
Accident Preparation and Response Tutorial (www.nonprofitrisk.org), which was
made possible by financial support from the Public Entity Risk Institute.