Volunteer Handbook Table of Contents

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• Mission and history of the organization
  

• Description of essential programs
  

• Review of relevant information from the volunteer orientation
  

• Overview of volunteer screening process
  

• Expectations of volunteers and/or code of conduct
  

• Prohibited behavior/conduct
  

• Grievance policy for volunteers
  

• Operational guidance [Who to contact if you can't make it to your assignment, who to speak to if you have questions about your position, and how to go about requesting a new assignment.]

Nonprofit Risk Management Center
15 N. King Street, Suite 203, Leesburg, VA 20176
Phone: (202) 785-3891 - Fax: (703) 443-1990
Send us e-mail

This document is from the Nonprofit Risk Management Center’s
Accident Preparation and Response Tutorial (www.nonprofitrisk.org), which was
made possible by financial support from the Public Entity Risk Institute.